Eskimo (Sanjay Enterprises) is committed to providing a smooth and reliable warranty experience for its range of Bathroom & Kitchen Fittings.

This warranty applies exclusively to the original purchaser for personal household use at the original installation site. It is non-transferable and does not extend to subsequent owners or new installation locations.

Warranty Activation & Claim Process

  • Warranty begins from the date of invoice.

  • A claim can be initiated using a valid proof of purchase (invoice), order ID, or registered mobile number.

  • To file a claim, customers must submit the following via Email or WhatsApp:

    • Proof of Purchase (Invoice)

    • Order ID

    • Registered Mobile Number

    • Clear images and a video showing the product issue

Our support team will respond within 24–48 hours with guidance on the resolution process.

Replacement Terms

  • Eskimo provides replacements only for defective parts/products under warranty; refunds will not be issued if a replacement is refused.

If a product requires full replacement, the same model will be provided. If discontinued, an equivalent model of similar value will be offered.